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Configuration Information

This information is intended for your IT professional and your authorized Samsung Telecommunications Dealer.

Information for the IT professional

  • Firewall/Router entry
    Forward a single TCP port to the Samsung phone system or open a single port on an existing public IP address assigned to the phone system depending upon your configuration. We use 5100 by default but can easily change.

    If your Samsung system is already configured for remote programming, CallTraffic simply requires one additional entry with a different port number.

  • Supports Samsung upgraded phone system security
    Samsung upgraded their phone system security with software version 4.65 or higher.  These enhancements require additional configuration of the Samsung system to work with CallTraffic.  See below.
  • You control access to your CallTraffic data
    You control all access to your CallTraffic data by assigning users, passwords and permissions.

    You can maintain CallTraffic users and adjust their permissions.  If you have multiple locations, users can be allowed access to certain sites and restricted from others.  You control all access to your data.

  • Caller ID from your phone company - highly recommended

    While CallTraffic does not require Caller ID or Caller ID Name, the information generated by CallTraffic is much more useful if this information is available.  We recommend that you have these features activated by your telco if you have not already done so. 

    It may be necessary to contact your Samsung authorized dealer to adjust settings in your phone system if caller-id service has been activated by your telco but you still don't see Caller ID number and name information on your phone display and in your CallTraffic reports.

Samsung Dealer Information

In most cases it is only necessary to change MMC 725 (SMDR Options) and MMC 829 (LAN Printer Parameters).  The default settings for the remaining MMC settings are typically correct.

For your convenience we have listed all MMCs related to SMDR and Caller ID.

Samsung MMC entries

Entries required for CallTraffic

300 – 2.5.3 - Customer on/off per station – (Default is set correctly)

  • SMDR Print allows or disallows SMDR records on a per-station basis
  • In some cases, company management may not wish to accumulate records for certain stations

414 – 2.6.5 - Assign Caller ID / ANI Trunks – (Default is set correctly)

  • Set all trunks for CID Trunk
    (Does not apply to PRI or SIP trunks)

415 – 2.6.2 - Report trunk abandon data – (Default is set correctly)

  • Set all trunks for yes

501 – 5.14.7 - System Timers – (Default is set correctly)

  • SMDR Start/DP – Delay before tracking outbound rotary phone calls
  • SMDR Start/DTMF – Delay before tracking outbound DTMF phone calls

725 – 5.6.3 - SMDR Options – MUST CHANGE THIS SETTING!

  • Default values must be changed for entries with **
  • Not all options below appear in all Samsung software versions
YesPage Header
50Lines Per Page
YesIncoming Call
YesOutgoing Call
NoAuthorize Code
YesSMDR Start Time
NoIn/out group
NoDND Call
YesWake-up call
NoneDirectory Name
YesCaller ID Data
Yes **Abandoned Call
00No of dial mask
Yes **Incoming Answer
NoIntercom Call
NoKey MMC In/out
YesHotel Call Cost
EndHotel Page Feed
0Hotel Start line
NoITP Registration
NoSet Relocation
Yes **Call Index
NoIncom Call Resp

829 – 5.6.2 - LAN printer Parameter – MUST CHANGE THIS SETTING!

SMDRData type
YesBuffer Data
YesUpdate LAN
(This saves your changes)
5100LAN TCP Port
(Can be changed but
must match Sea to Sea)
NOTE:  When communicating with CallTraffic
the ‘Current Status’ will show “PC”

Samsung 4.65 or higher security settings

Samsung 7000 series systems with software versions 4.65 or higher include multiple security enhancements which require special settings in order to use CallTraffic.

IMPORTANT:  Incorrect entries in Samsung version 4.65 and higher can permanently lock you out of programming and require a complete system default.  Take care when making changes!

We strongly recommend running MMC 815 to copy the database to the Samsung memory card before making any changes.  This should allow you to regain access to the system database in case you make a mistake.

5.13.9 - DM White List.  (See required and recommended entries below) 
This setting determines what PCs can access the system using the Device Manager software. 
Note:  It is optional whether or not to include the Sea To Sea IP addresses in this table.  If you choose to add our IP addresses to this table it would then be possible for us to log into the system to provide you with technical support, only at your request and if you choose to also add a name and password for us to use.  This is optional on your part.

5.13.10 - Phone IP White List.  This setting determines which IP phones and LAN printers can access the system.  IMPORTANT:  The Sea To Sea Communications CallTraffic Server IP addresses must be listed here in order to use CallTraffic.

5.13.11 - Management IP White List.  This list defines the IP addresses that are allowed for SMDR, including CallTraffic.  IMPORTANT:  The Sea To Sea Communications CallTraffic Server IP addresses must be listed here in order to use CallTraffic.

Required entries:  These two IP addresses must be entered for the CallTraffic system to collect data from the phone system: and

As a dealer, in order to perform remote maintenance on the Samsung system from your office it's necessary to include your office IP address on the customer Samsung system.  It's almost essential that you obtain a static IP address (which won't change) for your office.  This will increase your monthly Internet bill by app. $15.

VERY Important:  You absolutely MUST add entries for the customer network to allow any programming on the Samsung system.  Without these entries you will be locked out of the system completely and a system default would be necessary.  Our recommended entries below cover most common network configurations.

Recommended entries:   We suggest adding these entries to all Samsung systems.  This allows local access from the customer site for common Class 'B' and Class 'C' private networks even with subnetting.  We suggest adding these entries to 5.13.9, 5.13.10, 5.13.11:


  • The third octet should match the customer location. 
    The examples are just common entries. 
    Your customer might use or something else.
  • Important:  It was previously possible to use the wildcard 255 in the 3rd octet of the IP address.  Due to a recent software change by Samsung, doing this will make it impossible to access the system.  Only use the wildcard .255 in the 4th octet!  (IE -- This won't work:
  • Private IP addresses are not used on the public Internet and these address ranges can only be used within private networks.  These private networks connect to the Internet through a gateway, referred to as a router or firewall.

The full legal range of private IP addresses are as follows: - (Class A) - (Class B) - (Class C)

Most smaller offices and homes use the Class C range which allows 254 devices on the private network.  Most use either or but could be any number range listed above.

Note that these entries have nothing to do with CallTraffic.  Most offices will be configured with a Class C or Class B private network address scheme and these entries will work with most configurations.  Note:  if you don't enter the IP information for the local network you will be locked out of phone system programming.  There is no backdoor that can be used to fix this.

If you added our IP addresses but forgot to add the local customer IP addresses it could be possible for us to access the system on your behalf and add back the correct local addresses, potentially saving you hours or days of labor.

Caller ID settings below do not affect CallTraffic

119 – Caller ID / ANI Display

  • Determines phone display

312 – Allow CID / ANI

  • Controls Caller ID send and received from a phone

321 – Send CLI number

  • Customize Caller ID sent with PRI, SIP or SPNET calls

420 – ANI / DNIS options

  • This is used ONLY for old-style T1 phone circuits

430 – PRI Control

  • Some settings affect outbound CID information on a PRI circuit

728 – CID / ANI Translation table

  • Used to associate a name with a received number when CID name is not delivered by telco